Showing posts with label Carol's Daughter files for Bankruptcy Protection. Show all posts
Showing posts with label Carol's Daughter files for Bankruptcy Protection. Show all posts

Friday, April 25, 2014

What can we Learn from Carols Daughter Recent Filing for Bankruptcy Protection?

Carol's Daughter Founder Lisa Price
picture courtesy Associated Press
Yesterday it was reported in the Wall Street Journal's "Bankruptcy Beat" digital section that Carol's Daughter had filed for Chapter 11 Bankruptcy protection. I became aware of this only today.

Here is how the article started out "Companies affiliated with Carol’s Daughter filed for Chapter 11 bankruptcy protection Thursday in connection with the beauty brand’s move to close most of its stores." Wow I remember Carol's Daughter from back in the day. 

I remember when Carol's Daughter was just a neighborhood business starting out because I'm from NYC and lived in Brooklyn a few blocks from the original store for many years. I even met the Founder Lisa Price when she first started out. I even remember when I  first noticed her early distribution of products to other Black specialty and Afrocentric stores.

Later her products got national attention on Oprah, and drew celebrity investors like Will Smith, Jada Pinkett-Smith, and Jay Z. It was not the 1st neighborhood business I had seen go national or international. However, since she is a "Brooklyn home gurl"
 I want to see her do well.

I understand Lisa Price no longer owns Carol's Daughter it is owned by the private equity firm Pegasus Capital Advisors. However, just what is her present involvement is sketchy and seems to be not easily publicly available for obvious reasons.  

When I first saw this headline online I thought, this isn't the end of the world. How many times did Donald Trump and other brands do the same thing? 

Popular Carol's Daugther
Product
I read this stuff all the time in the Wall Street Journal. Lisa is making big moves and sometimes things don't work out.

Nevertheless, Black women are patrons of this brand and are understandably worried about its future. Having personally meet Lisa Price a couple of times I am confident she and the Carol's Daughter brand will emerge from this bankruptcy protection stronger than ever.

The strong impression I had of her is she is a resilient and resourceful business mogul. I am confident 
She will regroup and probably come back stronger.

Moreover, I read her business challenges are due to her retail expansion and that her retail stores weren't profitable since 2010. I can relate to this scenario.

The Wall Street Journal Reports "In new court papers filed Thursday afternoon, Mr. Elmer said most Carol’s Daughter stores have been unprofitable since 2010. Before the bankruptcy filing, the company closed all but two of its seven stores and terminated 29 of its 42 employees. It hopes to use its time in Chapter 11 to reorganize and consolidate its operations around its two open stores, in Brooklyn and Harlem. Besides the stores, Carol’s Daughter products are offered for sale on its website and through such third parties as the Home Shopping Network and Sephora."

After reading this I had to reflect on my retail experience as an owner of a couple of boutiques in the past. Retail is a notoriously tough business.  I learned in retail that even big corporations like the Gap are hard pressed to make a bottomline of 15% net profit. This is well known in the retail industry.

Retail has long hours, high start-up costs and overhead, HIGH capital expenditures, shrinkage, spoilage, and low profits. I had a couple of retail stores and know from personal experience it is a tough business.

Retail is a brutal business. Word to the wise stay out of retail! I could have told her that. She did Retail in Brooklyn or Harlem OK she was pushing it.

Popular Carol's Daughter
Product
But national retail? Hell Naw, peeps stay out of retail unless you're publicly traded with a large market cap like the Gap. Nothing good can come of it.

LOL! Seriously retail is tough you better know what you’re doing from every angle doing retail!


This is why you don't see a lot of Black businesses in retail in our neighborhoods. Many entrepreneurs and Black business people are sticking with ecommerce and wholesale. You'll lose your lunch doing retail. OMgoodness! Retail NOT Good! Gezz


Even if you have a promising retail business like I did the landlord can raise your rent exponentially or ask for a percentage of your sales. If you do retail try to own the building or you're in for trouble.


Nope I'll stay online like Amazon it is much more promising and less risky - thank you very much!

Lisa Price is a smart business woman and I think she will regroup and come back more business savvy. More importantly Carol's Daughter has other significant business supplying to over 2000 other retail outlets. She still has a strong business. You can read the full Wall Street Article here.

Essential Practical Advice for Retail Business Owners

To end this article on a more constructive note if you are thinking about owning a retail business here are some suggestions you may want to consider:

1. The most important thing in Retail is: Location, Location, Location, Location! Without a great location you are going to die a fast death. Don't go for a location even just 100 feet from a great location you will die a slower death - but you will die!  Did I mention get a great Location?

2. Have plenty of cash and financing in place to pay for a high traffic location, expensive renovation, and lots of stock at the very least.

3. Try to see if you can get the landlord to renovate or find a high traffic retail location which will take a minimum amount of renovation. If you have to build new walls, fixtures, etc. It is gonna cost a lot of money.

4. Understand the seasonal highs and lows of your business. In some seasons you may make a lot of money like around the holidays but around the summer your business may be almost dead. Manage your cash flow accordingly or ELSE!

5. Take meticulous records of what sells and what doesn't. Get smarter every season about what items sell the best and others that don't perform well. Typically you will have a 20/80 rule.  Twenty percent (20%) of your merchandise will make about 80% of your sales. Mark the others down and move it out fast to make way for what sells better in future seasons.

6. Digitalize your business as much as possible. You'll need to supplement your retail income with e-commerce these days to stay viable. Consider starting an Amazon and eBay marketing presence in addition to your local retail business. Please remember eBay/Pay Pal and Amazon are doing hundreds of billions of dollars in e-commerce. That's a lot of money. If you can't beat them join them. Multiple streams of income to survive in retail is needed in an e-commerce world just sayin!

7. Create a powerful Internet marketing strategy. This is also apart of digitizing your business. I work with a lot of local businesses these days and you have to have a strong online marketing presence to grow and even protect your business brand.

Google and Facebook refer billions of people to local businesses throughout the world these days. Some of the things you want to do are create a Google G+ local business page, a website, blog, social media presence, and select a email marketing platform to direct people to your local business. We are living in a time of geo-targeting local business technologies. If you have no idea what I'm writing about or want to learn more contact me at Search Engine Plan

Also for more Info about ownership issues at Carol's Daughter and Retail challenges see the comments on the end of this post. My Facebook friends helped get more information on this breaking business story! 

See How Carol's Daughter is using a digital marketing Strategy Below...



     
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